How do I respond to a Google review?

Thank the reviewer, reference something specific they mentioned, keep it short and human, and — for a complaint — own the issue and offer to make it right without making excuses. Paste the review above and Resparo drafts a reply you can edit and send.

Is this Google review response generator free?

Yes. Paste a review and generate a reply free, no login. The same engine that powers Resparo's paid product drafts your reply.

How should I reply to a negative or 1-star review?

Stay calm and professional, acknowledge the specific problem, apologize sincerely, and offer to resolve it offline. Set a 1-2 star rating above and the reply leads with accountability automatically.

Free · No sign-up

Reply to a Google review, written for you

Paste the review you got. We write the reply. You copy it. That's the whole thing.

1Paste the review
2Pick the stars
3Copy your reply

The review you're replying to

How many stars did they leave?

★★ ★★ ★★ ★★ ★★ 5

Reply style

In your own voice, no greeting or sign-off.

Customize the reply names, contact, tone, length — optional

Reviewer's name optional

Business type optional

Business name optional, used to sign off

Your name, to sign as optional

Contact for unhappy customers optional, phone or email

Tone

Length

How to respond to a Google review

A good reply does three things: it thanks the reviewer, it references something specific they mentioned so it doesn't read as canned, and — for a complaint — it owns the issue and offers to make it right without excuses. Replying to every review, good and bad, signals an active, cared-for business — which is exactly what both customers and Google reward.

What this generator does

Paste the review, set the star rating, and choose a tone and length. Resparo drafts a reply in seconds using the same quality-checked engine that powers its paid product. It references what the reviewer actually said, blocks robotic filler like "we're thrilled" and "we value your feedback," never invents details, and for complaints it stays calm and moves the conversation offline — "please contact us directly" — instead of arguing in public. Edit anything, then paste it into your Google Business Profile.

Copy-paste reply templates

No tool needed — grab one and swap in a single specific detail the reviewer mentioned. That one edit is what turns a generic reply into a human one.

5★ — positive

Thanks so much, [name]! Really glad you enjoyed [specific detail]. Hope to see you again soon.

3★ — neutral

Thanks for the honest feedback, [name]. Glad you liked [positive], and we hear you on [concern]. We'd love to make the next visit a 5-star one.

1★ — negative

I'm sorry your experience didn't meet expectations, [name]. That's not the standard we aim for. Please contact us directly with any details and we'll do our best to make it right.

Is it really free?

Yes — generate a reply with no login. Unlocking the extra tone variants just asks for an email so we can tell you when Resparo opens.

How do I reply to a negative or 1-star review?

Stay calm, acknowledge the specific problem, apologize sincerely, and offer to fix it offline. Set the rating to 1–2 stars and the reply leads with accountability automatically; pick the Concise tone to keep it short and measured.